The latest stories, information and news about our mission to help customers and local communities.
Services
Our independent review in response to Ombudsman findings
22 July 2024
Benefits are changing to Universal Credit
15 July 2024
Improvements we’re making to our complaints service
04 July 2024
Your home
Update on our repairs improvement plan
Keeping safe around windows this summer
Communities
New customer panels help drive change
25 June 2024
Getting in touch with us
12 June 2024
Join thousands of customers who are using My Account
05 June 2024
Watch our video to hear our top tips for keeping safe in your building
31 May 2024
Helping our customer get back on track
28 May 2024
Tips for keeping safe from fire during warm weather
15 May 2024
We've helped thousands of customers gain £9.7million
14 May 2024